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Return & Refund Policy
1. Eligibility for Return
Products can be returned within 7 days from the date of delivery.
The product must be:
Unused, unwashed, and in original condition
With original tags, packaging, and invoice intact
Returns will not be accepted for products that show signs of use, damage, or alteration.
2. Non-Returnable Items
The following items are not eligible for return or refund:
Innerwear, lingerie, socks, or accessories (if applicable)
Items purchased during clearance or sale (unless damaged or defective)
Customized or altered products
3. Return Process
To initiate a return:
Contact us within 7 days of delivery at
📧 Email: [Your Email]Share your order ID, product details, and reason for return.
Once approved, return instructions will be shared with you.
4. Damaged or Defective Products
If you receive a damaged or defective item, inform us within 48 hours of delivery.
Please share clear images or videos of the product for verification.
After verification, we will offer a replacement or refund, as applicable.
5. Refund Policy
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days.
Refunds will be credited to the original payment method used during purchase.
6. Shipping Charges
Shipping charges are non-refundable, unless the return is due to a damaged or incorrect product sent by us.
Return shipping costs may be borne by the customer unless otherwise stated.
7. Cancellation Policy
Orders can be cancelled before shipment only.
Once the order is shipped, cancellation is not allowed.
Refunds for cancelled orders (if eligible) will be processed within 5–7 business days.
8. Exchange Policy (If Applicable)
Exchanges are subject to product availability.
If the requested exchange product is unavailable, a refund will be issued instead.
9. Refund Delays
If you have not received your refund after the stated time:
Check with your bank or payment provider
Contact us for assistance
10. Contact Information
For any return or refund related queries, please contact:
Khatri fashion
Gst. 23MNCPS8627N1Z4
Address: 44 ward no.8 ,aamkhut road
Chandra Shekhar aazad nagar Alirajpur 457882.
📧 Email: info@khatrifashion.com
Phone : +919074744447